New Live Updating Average Repair Time
We always strive to be open and honest about every aspect of our repair process, from explaining our process at every check in to answering any question along the way.
Our first step in this process was allowing our customers to check the repair status online. Not only are customers able to view the current status but actually see each action as it is being documenting in our system. This feature has been a huge hit and today we are pushing the envelope even further.
We are now showing a live updating number of our average repair time. This is a live average of our repair turn-around time directly from our repair tracking system. This number includes weekends, holidays and time waiting for ordered parts.
You can view this at the bottom of every page. We are working to move it to a more prominent position on our site but have yet to determine a good placement. Any suggestions or questions let us know.