Mac Repair Services

MacBook, MacBook Air, MacBook Pro, Mac Pro, iMac, Mac Mini and xserve

Unlike other repair shops that focus entirely on Macs or Windows based computers, we do both. The same expertise we offer to our Windows customers we offer to our Mac customers as well. In mid-2011 we brought on board Brad Proctor an Apple Certified Macintosh Technician, who has extensive experience supporting and repairing Macs. Brad’s knowledge spans from consumer offerings to business level integration of Mac OS X.

Contrary to popular belief Macs are PCs (Personal Computers) too. – Brad Proctor (Apple Certified Macintosh Technician @ University PC Care)

Hardware Services

  • Warranty Mac Repair
  • Out of Warranty Mac Repair
  • Apple Genuine Parts
  • AppleCare services and upgrades
  • and much more!

Software Support

  • Mac OS X Troubleshooting/Repair
  • Mac OS X Server Support
  • PC to Mac data transfers
  • Backup Services
  • and much more!

Why have your Mac repaired at University PC Care?

  • No appointment needed for Carry-In service.
  • Easy and quick Check-In. No need to drive to Raleigh, find a parking space, carry your Mac through the mall and then wait in line.
  • Quick turn-around. Our goal is 1-3 day turnaround for most repairs.
  • We repair it right, using only Apple genuine parts.

One on One Training

We offer in-store or on-site training catered to your specific needs. Our sessions are extremely flexible and our taught by a highly trained and certified technician. We are here to help you get the most from your Mac.

All training sessions require an appointment. Make your appointment today!



Hourly Rate
Our standard rates apply to any computer or device you drop off for repair unless covered under Apple’s Warranty.

  • $50 an hour
  • Minimum Bench Fee: $25

One on One Training (In-Store)

  • 1 hour: $75
  • 2 hours: $125

One on One Training (On-Site)

  • 1 hour: $100
  • 2 hours: $150
Quick Help
Quick Help is a way for one of our technicians to quickly answer your questions or fix your problem while you wait – you even get to watch!

  • $25 every 15 minutes

Schedule an Appointment

While Carry-In service does not require an appointment, you Pre Check-In your computer. That way when you arrive we have all your info in our system and ready to go. If you choose Training, On-Site or Remote Connect someone from our staff will contact you ASAP to confirm the appointment.

Don’t live near Greenville, NC?

Being that we are the only Apple Authorized repair East of Raleigh serving Eastern NC, driving to us is not always an option. We have people from New Bern, Wilmington, Jacksonville and the Outer Banks mail-in their Mac.

Ship your unit to us directly to the address below:

University PC Care
1909 East Fire Tower Road
Suite F
Greenville, NC 27858

We repair iPads as well!

As an Apple Authorized Service Provider we are able to offer direct access to iPad repair through Apple. For more details check out iPad Repair Services or call us at 252-558-1280.

Do you repair iPhones and iPods?

Currently, no. Only The Apple Store and 1-800-APL-CARE can honor your Apple Warranty or AppleCare for an iPhone or iPod. As an Apple Authorized Service Provider, we only offer warranty service for Macs and iPads. If you have questions related to operation of the device we would be glad to help. Also, if you need to buy AppleCare for your iOS device that is less than a year old and free of damage, give us a call at 252-558-1280 and we’ll be happy to help.

Interested in switching to Mac? Give us a call to setup a switcher 1 on 1 training session or stop in for some quick help!


University PC Care, Inc is a BBB Accredited Computer Software Service in Greenville, NC
© Copyright University PC Care, Inc. | 1909-F East Fire Tower Road, Greenville, NC 27858 |