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Home and Personal
PC
Ultimate peace of mind for your personal computer.
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Software support, Anti-Virus and maintenance all rolled into one package for a low monthly fee – for your ultimate peace of mind. Let us take care of you.
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Getting started today with PC Care for your personal computer.
PC Care Backup powered by CareDrive
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Cloud backup powered by CareDrive for laptops and desktop computers with image-based backup capabilities. Start protecting your data today.
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Getting started today with PC Care Backup for your personal computer.
Software Services
Clean
Reload+Backup
Reload
Hardware Services
Laptop Screen Repair
Hard Drive Replacement
And More…
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Mac
Ultimate peace of mind for your Mac.
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Software support, Anti-Virus, and maintenance all rolled into one package for a low monthly fee – for your ultimate peace of mind. Let us take care of you.
Signup Now
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Getting started today with Mac Care for your Apple computer.
Mac Care Backup powered by CareDrive
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Cloud backup powered by CareDrive for laptops and desktop computers with image-based backup capabilities. Start protecting your data today.
Signup Now
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Getting started today with Mac Care Backup for your Apple computer.
Mac Hardware Repair
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Warranty and Out of Warranty hardware repair on Apple notebooks and desktops.
Why Choose Us?
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As an Apple Authorized Service Provider, all repairs are performed by Apple Certified Mac Technicians using only genuine Apple parts.
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iOS
iPhone
Apple Watch
iPad
Apple TV
iPod
Beats Headphones
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Wifi
NetCare at Home: Whole Home WiFi
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NetCare at Home focuses on today’s need for wireless everywhere. Older wifi systems were not made to keep up with today’s demand, so it is time for a better solution.
Schedule a NetCare Evaluation
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Have network issues and not sure where to start? We can schedule a Free, no obligation, NetCare Network Evaluation.
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New & Used Computers
New Computers
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As a Dell Business Partner, we sell business-class Dell computers and servers. These come with a 3-year manufacturer’s warranty, free data migration from your old device to your new Dell ($120 value), and local assistance with any warranty issues after the sale. Trust University PC Care with your home and business computer needs – we service what we sell!
Used Computers
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Call for current refurbished computer inventory, specifications and pricing: 252-558-1280.
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Quick Helps
New device Selection Assistance
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New purchase consultation services
iCloud setup and migration
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iCloud data migration to new devices, back-ups, and recovery
Apple iPhone/iPad/Watch
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New device set-up and optimization for your particular home or business needs
Battery Optimization Assistance
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Get the most out of your laptop, MacBook, iPad, and iPhone batteries
Data Back-Up & Recovery
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Consultation on setup questions dealing with computer and cloud backups, data migration, and data recovery
Anti-Virus Software
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Assistance with purchase, set-up, and management of professional-grade anti-virus software for your devices
Inbox and Password Management
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Inbox Zero consultation and password security and retrieval services
Google Workspace Assistance
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Help with purchase, set-up, and management of Google’s suite of business apps and business email solutions
Microsoft 365
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Help with purchase, set-up, and management of all Microsoft programs and apps
Facebook
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Consult on account and page set-up, and tutorials
Email
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Account setup, customization, inbox management, security, and backup solutions (any device)
Passwords
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Consult on secure password creation and password management solutions
Device Sync Assistance
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Help with syncing multiple devices and services
General Office Application Support
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Technical and operational solutions related to all word processing, spreadsheet, and other software programs
Parental Controls
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Consult on purchase, installation, set-up, and management of parental controls for phone, computer, and network
Malicious Software Awareness
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Consult on recognizing harmful pop-ups and other threats to reduce your chance of spyware, ransomware, and assistance for when you’ve already been victimized
Photo File Storage/Management
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Consult on how to best store, manage, back-up, and securely share photographs on your phone and computer
General Questions
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Help with miscellaneous iPhone, Mac, and PC general use, settings, or setup issues
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Business Services
Support
BizCare Analysis
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Not sure what service fits your needs? We can schedule a Free, no obligation, BizCare Analysis to see what services fit your needs.
Schedule a BizCare Analysis
BizCare Service Plan
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Our BizCare plans are geared towards businesses who want the peace of mind knowing that they have continual, proactive IT service and support.
BizCare Features
Proactive Maintenance
Managed Security
Data Protection
Reporting and Documentation
User Training
Unlimited Support
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Networking
NetCare Network Evaluation
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Have network issues and not sure where to start? We can schedule a free, no obligation, NetCare Network Evaluation.
Schedule a NetCare Evaluation
NetCare Managed Networks
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Cloud-managed network infrastructure for your small or medium-sized business. Whether you have issues with your current equipment or need an entirely new setup, we are here to help make your network for you.
NetCare Features
Wired
Wireless
Wireless Point to Point
Multi-Site VPN
Remote Access VPN
Network Support
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Hosting
Web and Email Hosting
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Solid web hosting is essential to a successful website. We have dedicated servers that we fully manage. All of our servers are Linux based offering the solid foundation you deserve for your site.
Website Hosting
Email Hosting
BizCare Hosted Servers
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We offer a wide range of hosted servers from Windows to Linux – we have you covered. With access to multi geographical data centers, we can make sure your hosted server is reliable, safe, and secure.
Bare Metal Servers
Virtual Private Servers
Email Hosting
Migration Services
Email Migration
Server Migration
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Data Protection
BizCare Data Protection
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Help prevent data loss and theft with the features provided by a BizCare Service Plan.
Data Theft Prevention
Ransomware Protection
Learn more about our BizCare Service Plans
BizCare Backup powered by CareDrive
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Local and Offsite backup powered by CareDrive. Offering backup for workstations, servers, and cloud services.
Workstation Backup
Server Backup
Office 365 and G Suite Backup
BizCare Backup Features
Fully Managed Backup
Local and Offsite Backup
Image Based Backup
Database Backups
Custom Retention Policies
Restore to Cloud
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Cloud Services
Microsoft Office 365
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Includes the award-winning Office Suite, email, cloud storage, and many other features to keep your business connected.
G Suite by Google
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Gmail, Docs, Drive, and Calendar for business. As a Google Cloud Partner, we can assist with the entire G Suite experience.
DropBox Business
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The same DropBox you know and love with extended features focused on Business and Team environments.
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New & Used Computers
New Computers
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As a Dell Business Partner, we sell business-class Dell computers and servers. These come with a 3-year manufacturer’s warranty, free data migration from your old device to your new Dell ($120 value), and local assistance with any warranty issues after the sale. Trust University PC Care with your home and business computer needs – we service what we sell!
Used Computers
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Call for current refurbished computer inventory, specifications and pricing: 252-558-1280.
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Support
Make an Appointment
General Questions
Create a Support Ticket
Chat with Us
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Support Requests
Create a Support Ticket
Coming Soon: Start a Repair
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Remote Support
Connect with a RemoteTech
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Repair Status
Check My Repair Status
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Locations
About
Our Team
Our Story
Our Warranty
Our Competitors
Careers
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Reactive vs. Proactive
