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MANAGED IT FOR LOCAL BUSINESSES

BizCare

The right level of IT care for your business.

From essential monitoring and protection to broader managed IT support, BizCare gives your organization a local technology team and a clear plan for ongoing care.

Schedule a Free Analysis Compare the Plans
A technology professional reviewing business infrastructure with a client
Two levels of managed care. Choose the coverage that matches how your business wants to use its technology team.
Two plans Essential protection or complete managed IT
12 months Standard managed-service agreement
Local support Technicians who get to know your organization

MANAGED IT THAT FITS

Move from reactive fixes to ongoing technology care.

BizCare is University PC Care's managed IT service for organizations that want ongoing monitoring, maintenance, security, and a local team that understands their environment.

BizCare: Essentials provides the protective foundation. BizCare expands that foundation with around-the-clock managed threat response, qualifying remote technical support, and employee lifecycle management.

Your quote, service order, and covered-device schedule define the exact devices and services included for your organization.

CHOOSE YOUR LEVEL OF CARE

Two plans built for different levels of support.

Both plans provide ongoing monitoring, maintenance, and endpoint protection. BizCare adds the support and operational services businesses often need as they grow.

Core managed protection

ESSENTIALS

BizCare: Essentials

For smaller organizations that want their computers monitored, maintained, and protected while keeping technical support separate.

For 1–3 covered devices $100 per month

Included

  • Remote monitoring and management
  • Routine monitoring and maintenance
  • Endpoint Detection and Response

Available when needed

  • Remote technical support billed separately
  • 24/7 Managed Detection and Response add-on
  • Employee lifecycle management add-on
  • Security Bundle and backup options
Get Started

Managed IT with included support

MOST COMPLETE

BizCare

For organizations that want proactive protection and a technology team available for the qualifying support their covered systems need.

Built around your organization We review your devices and needs before recommending a plan.

Included

  • Everything included with BizCare: Essentials
  • 24/7 Managed Detection and Response
  • Qualifying remote technical support
  • Employee lifecycle management

Available additions

  • Onsite coverage for enrolled BizCare devices
  • Enhanced security services
  • Workstation, server, and SaaS backups
Talk With Our Business Team

The Essentials amount shown applies only to businesses with 1–3 covered devices. Other configurations are quoted after we review your environment and needs.

SIDE-BY-SIDE COMPARISON

See what's included in each plan.

Included services are part of the base plan. Available additions are selected and documented during your BizCare Analysis.

Service BizCare: Essentials BizCare
Monitoring and protection
Remote monitoring and management Included Included
Routine monitoring and maintenance Included Included
Endpoint Detection and Response Included Included
24/7 Managed Detection and Response Available add-on Included
Support and operations
Qualifying remote technical support Billed separately Included
Employee lifecycle management Available add-on Included
Onsite coverage Not available Available add-on
Additional services
Security Bundle Available add-on Available add-on
Backup and recovery Available add-on Available add-on

OPTIONAL SERVICES

Add coverage where your business needs it.

Security, backup, and onsite options let us shape the final service around your systems and priorities.

Security Bundle

Add protection where your business needs it most.

  • DNS filtering
  • Identity threat protection
  • Email security
  • Vulnerability and patch management
  • Application blocking

24/7 Managed Detection and Response is included with BizCare and available as an addition to BizCare: Essentials.

Backup and Recovery

Backup services are available with either BizCare plan.

  • Workstation backup
  • Server backup
  • SaaS and email backup
  • Additional storage when needed

We define the protected systems, storage, and recovery scope with you before service begins.

Onsite Coverage

Some technology problems are best handled where your team works.

  • Available only with BizCare
  • Applies to enrolled BizCare devices
  • Added according to your service scope

Onsite coverage cannot be added to BizCare: Essentials.

WHAT TO EXPECT

A clear path into managed care.

We start by understanding your environment, then define and onboard the systems your selected BizCare plan will cover.

  1. 01

    Start With a Conversation

    Tell us about your business, devices, current concerns, and the kind of support you want.

  2. 02

    Confirm the Right Plan

    We review the environment, recommend BizCare: Essentials or BizCare, and document the covered services.

  3. 03

    Complete Onboarding

    We enroll covered systems, apply the agreed protections, and document the environment. Timing varies with its size and condition.

  4. 04

    Receive Ongoing Care

    Monitoring, maintenance, security, and the support included with your selected plan continue throughout the active agreement.

COMMON QUESTIONS

Helpful answers before we talk.

Every business is different, but these answers cover the most common questions about the two BizCare plans.

What is the difference between BizCare: Essentials and BizCare?

Both plans include ongoing monitoring, routine maintenance, and Endpoint Detection and Response. BizCare also includes 24/7 Managed Detection and Response, qualifying remote technical support, and employee lifecycle management.

What does BizCare: Essentials cost for a small business?

BizCare: Essentials is $100 per month for businesses with 1–3 covered devices. We prepare a customized quote for larger environments or different service needs.

What does qualifying remote technical support mean?

With BizCare, remote support for covered systems and requests that fall within your service agreement is included. Your quote and service order document the systems and support covered for your organization. BizCare: Essentials customers can request remote support separately.

Can we add more security services?

Yes. The Security Bundle can include DNS filtering, identity threat protection, email security, vulnerability and patch management, and application blocking. We recommend additions based on your environment and risks.

Are backups included?

Backup and recovery services are optional with either plan. Workstation, server, and SaaS backup options can be added according to the systems and data your business needs to protect.

How long is the agreement?

The standard BizCare agreement has a twelve-month term and renews for additional twelve-month terms unless either party gives the written non-renewal notice required by the agreement.

Tell us about your business