Proactive Maintenance
Monitoring and scheduled care help identify trouble early and keep covered systems operating reliably.
- Hardware early-failure detection
- Automated log monitoring and repairs
- Critical-service monitoring
- Periodic maintenance tasks
MANAGED IT FOR LOCAL BUSINESSES
IT care built around your business.
BizCare brings proactive monitoring, managed security, documentation, training, and support together in one structured relationship with your local technology team.
Proactive. Protected. Supported.
A local technology team working alongside your business.
12 months
Standard managed-service term
1–2 weeks
Typical onboarding for a new business
Local support
Technicians who know your organization
A BETTER WAY TO MANAGE IT
Move from reactive fixes to ongoing technology care.
BizCare is University PC Care's managed IT service for businesses that want a clear, ongoing relationship with a local technology team. We combine monitoring, maintenance, security, documentation, training, and support around the devices and services identified in your agreement.
Your service order and covered-device schedule define the exact scope, so your plan is built around the technology your organization actually uses.
WHAT BIZCARE CAN INCLUDE
One plan. Six connected areas of care.
The exact tools and services in your plan are defined in your quote and service order. These are the core areas BizCare is designed to bring together.
Managed Security
A layered approach helps reduce risk across the covered devices and services in your plan.
- Managed antivirus
- First- and third-party patch management
- Monitored ransomware detection
- Additional security controls where selected
Data Protection
BizCare can add practical controls that help lessen the likelihood of data theft and loss.
- Portable-media and cloud-service controls
- Authorized removable-media policies
- Ransomware detection with isolation
- BizCare Backup options
Reporting & Documentation
Clear reporting gives your organization a better view of its technology environment.
- Hardware and software inventory
- License-management information
- Login and logout audit reports
- Performance and bottleneck reporting
User Training
Technology controls work better when employees know how to recognize suspicious activity.
- Common phishing-technique training
- Initial in-person staff session
- Social-engineering awareness
- Periodic notices about new threats
Unlimited Support
Qualifying support for covered systems is handled within your plan instead of billing every request by the hour.
- Priority support workflow
- Easy-to-use ticket portal
- Local technicians
- Remote or onsite delivery as appropriate
GETTING STARTED
A clear path into managed care.
We start by understanding your environment, then define and onboard the systems that BizCare will cover.
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01
Free BizCare Analysis
Tell us about your business, devices, current frustrations, and the outcomes you need.
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02
Scope & Onboarding
We define covered systems, confirm the service level, and complete setup. Full onboarding typically takes one to two weeks.
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03
Ongoing Care
Monitoring, maintenance, security, documentation, and support continue throughout the active agreement.
COMMON QUESTIONS
Helpful answers before we talk.
Every business is different, but these answers cover the most common questions about BizCare.
What is included in BizCare?
Your quote, service order, and covered-device schedule identify the exact devices, services, tools, and service level included for your organization.
How long does onboarding take?
Typical full onboarding takes one to two weeks for a new business client. Timing can vary with the size and condition of the environment and the access needed to complete setup.
How is BizCare priced?
BizCare is quoted for your covered devices and selected service level. Hardware, software, equipment, supplies, and other out-of-scope work are separate unless your written quote says they are included.
Can we add devices later?
Yes. An added device is subject to the applicable setup fee and recurring service-rate change. We quote that amount before enrolling the device.
How long is the agreement?
The standard BizCare agreement has a twelve-month term and renews for additional twelve-month terms unless either party gives the written non-renewal notice required by the agreement.
How do we know whether BizCare fits our business?
Start with a free BizCare Analysis. We will review your current environment, device count, priorities, and concerns, then recommend an appropriate scope.
