Our Reload+Backup is our premier option for those who want to make their computer like new but keep all their important data.

Hardware Diagnostics

Before we start any software service we always check vital hardware components. This includes dust removal, thorough memory tests, in-depth hard drive tests and an overall physical inspection.

Data Backup / Restore

We do an entire backup of the current state of your system to our highly reliable, secure and redundant backup server. In other words, we take your data seriously. We keep this backup on file for 60 days, just in case.

Format Hard Drive

The entire hard drive is wiped, partitioned and formatted. The built-in recovery partition is wiped due to the possibility of it being infected from a possible virus infection.

Reinstall Windows

The version of Windows licensed to your computer is reinstalled. If you wish to upgrade to a new OS, ask one of our technicians about your options.

Install/Update Device Drivers

All hardware device drivers were installed with the latest versions and verified to work properly with your hardware.

Activate Windows

Windows is activated to ensure a genuine legal copy of Windows was installed. We cannot and will not install Windows without a valid product key. Piracy is not cool.

Security Software

To help keep you secure we install and setup completely free security software. To keep it very simple, we even provide cleanup instructions.

Latest Adobe Reader and Java

These 2 plugins are integral to surfing and accessing content on the web today. The nature of plugins create a serious security issue. We install the latest releases to help prevent these security issues.

Free Essential Software

Several free software packages are installed. These packages include Libre Office, Mozilla Firefox, Google Chrome, CDBurner XP, VLC and Picasa.


Carefree Repair Warranty

After a repair we want you to feel confident that we resolved the issue. We want you to be carefree and not worry because we are here to help if an issue occurs.



Want to add data backup for a year?

After we complete the service ask us about installing our CareDrive Backup. With CareDrive Online Backup all your important data files are backed automatically and securely in the cloud. Backup before you wish you had.


Starting at $120 a year


Why Choose Reload+Backup?



  • You have documents, settings and programs you do not want to lose.
  • 90 Day Warranty: For your peace of mind.
  • Free remote sessions after the repair in case you have further questions.



How much does this cost?



Average turn-around time is 3-5 business days. Urgent Service available for an additional $60.



We are here to help

Choose a service option below to schedule your Reload+Backup

Visit our Store

Visit our store at 1909 East Fire Tower Road Suite F in Greenville, NC


Free Pickup and Delivery

Let us come and pickup your computer or device for repair.