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Let us take care of IT, so you can take care of business.

Welcome to the world of proactive care.

BizCare offers the following proactive services to reduce downtime and keep your IT infrastructure running the best it can.

Proactive Maintenance

Maintenance is key to running your infrastructure as trouble-free as possible. With our state of the art monitoring system, we have a real-time look at your IT infrastructure. Monitoring allows us to know when something is wrong and fix the problem, possibly even before you know there is an issue.
  • Hardware early failure detection
  • Automated log monitoring and repairs
  • Monitor critical services for failure
  • Periodic maintenance tasks

Managed Security

In today’s world, cybersecurity is crucial to protecting your company and customer data. Long gone are the days of set it and forget it. Are manage security is achieved through a layered security method.
  • Managed Anti-Virus
  • Web filtering (Plus Feature)
  • First and Third Party Patch Management
  • Monitored Ransomware Detection with auto isolation
  • Monitor and Maintain security policies (Plus Feature)
  • Scheduled external vulnerability scans (Plus Feature)
  • Managed Data Security (Plus Feature)

Data Protection

Technology is crucial in today’s business world but without the data created, it is worthless. Data theft and loss happen and we have methods to help lessen the likelihood and help keep your valuable asset safe.
  • Prevent Data theft via unauthorized cloud services
  • Prevent data theft via portable media (Plus feature)
  • Allow only authorized thumb drives (Plus Feature)
  • Ransomware Detection with auto isolation (Plus Feature)
  • Extended Data Protection with BizCare Backup

Reporting and Documentation

Knowing information about your IT infrastructure is important if your business is required to comply with certain regulations or compliance groups. With BizCare, we offer in-depth reporting and documentation.
  • Login and logout audit reports (HIPAA and PCI compliance requirement) (Plus Feature)
  • Hardware and software inventory
  • License Management
  • Performance reports to determine bottlenecks

User Training

While BizCare services offer a wide range of protections to help employees succeed, there are certain risks that only a human can help mitigate. We give BizCare clients access to PC Care University which has self-led lessons on hot topics including Email Phishing, Social Media Phishing and many social engineering techniques criminals use.
  • User Training for common phishing techniques
  • An initial in-person training session for all staff members
  • Periodic emails highlighting new threats and how to spot them

Unlimited Support

Tired of being billed for every hour? Every phone call? Email? With our BizCare plan, we offer unlimited remote (Plus Feature) or on-site support (Premium Feature). This is truly like having your very own IT department at your disposal.
  • Priority Support
  • Easy to use Ticket System
  • Local Techs that speak your language

 

  
 
Proactive Maintenance
Managed Security
Data Protection
Reporting and Documentation
User Training
Enhanced Cyber Security
Remote Support
On-Site Support
Response Time

Basic

$20
a month
Proactive Maintenance
Managed Security
Data Protection
Reporting and Documentation
User Training
 
 
 
Response Time: 6 Hours

Plus

$30
a month
Proactive Maintenance
Managed Security
Data Protection
Reporting and Documentation
User Training
Enhanced Cyber Security
Remote Support
 
Response Time: 4 Hours

Premium

$40
a month
Proactive Maintenance
Managed Security
Data Protection
Reporting and Documentation
User Training
Enhanced Cyber Security
Remote Support
On-Site Support
Response Time: 2 Hours

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