Reload service is our premier option for those who want to make their computer like new with the added touch and a 90 day warranty.

Hardware Diagnostics

Before we start any software service we always check vital hardware components. This includes dust removal, thorough memory tests, in-depth hard drive tests and an overall physical inspection.

Format Hard Drive

The entire hard drive is wiped, partitioned and formatted. The built-in recovery partition is wiped due to the possibility of it being infected from a possible virus infection.

Reinstall Windows

The version of Windows licensed to your computer is reinstalled. If you wish to upgrade to a new OS, ask one of our technicians about your options.

Install/Update Device Drivers

All hardware device drivers were installed with the latest versions and verified to work properly with your hardware.

Activate Windows

Windows is activated to ensure a genuine legal copy of Windows was installed. We cannot and will not install Windows without a valid product key. Piracy is not cool.

Security Software

To help keep you secure we install and setup completely free security software. To keep it very simple, we even provide cleanup instructions.

Latest Adobe Reader and Java

These 2 plugins are integral to surfing and accessing content on the web today. The nature of plugins create a serious security issue. We install the latest releases to help prevent these security issues.